Effective Date: 1/15/2015
EcoClean Power Washing, LLC (“EcoClean,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.EcoCleanPW.com (the “Site”) and when you interact with our mobile messaging program.
By using our Site or opting in to receive SMS/MMS messages from us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, phone number, email address, and service address when you request a quote, schedule service, or sign up for updates.
Payment Information: If applicable, when paying for services (processed securely through third-party providers).
Automatically Collected Information: Such as IP address, browser type, device information, and browsing activity on our Site.
Messaging Information: Including your phone number, opt-in/opt-out status, message content, and delivery logs.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services.
Respond to inquiries and service requests.
Send appointment reminders, service updates, and promotional messages via SMS/MMS (with your consent).
Communicate important information such as policy changes.
Comply with legal obligations.
3. SMS/MMS Mobile Messaging Program
When you opt in to receive SMS or MMS messages from EcoClean:
Consent: By providing your phone number, you consent to receive recurring messages related to our services, including reminders and promotions.
Opt-Out: You may opt out at any time by replying “STOP” to any message. After opting out, you may receive a confirmation message.
Help: For assistance, reply “HELP” or contact us at [your support email/phone].
Message Frequency: Message frequency may vary based on your interactions with us.
Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following cases:
With trusted third-party service providers who assist us in delivering services (e.g., scheduling platforms, payment processors, messaging platforms).
As required by law, regulation, or legal process.
To protect the rights, property, or safety of EcoClean, our customers, or others.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the Internet or via mobile networks is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent for receiving communications.
Request limitations on how we use your data.
To exercise these rights, please contact us at [your business email].
7. Cookies and Tracking
Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of the Site may not function properly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Site or mobile messaging program after updates means you accept the revised policy.
9. Contact Us
EcoClean Power Washing, LLC
5306 Hassell Ct. Plant City, Florida, USA
[email protected]
(813)578-0712